20 best books on effective communication – 2023 reading list & recommendations

Are you looking to improve your communication skills? Whether you’re a student, a professional, or just someone who wants to better connect with others, a book on effective communication can be your secret weapon. In this article, we’ve compiled a list of the 20 best books about effective communication that will help you become a master communicator. From classic titles to modern guides, these books cover a wide range of topics and provide practical tips and strategies to enhance your communication abilities. Get ready to unleash the power of effective communication with these must-read books!


Crucial Conversations: Tools for Talking When Stakes Are High

by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler

Crucial Conversations: Tools for Talking When Stakes Are High is a remarkable book on effective communication that provides readers with invaluable strategies to navigate challenging conversations. Written by Kerry Patterson, Joseph Grenny, Ron McMillan, and Al Switzler, this book serves as a practical guide for anyone seeking to enhance their communication skills in high-stakes situations.

Unlike other books about effective communication, Crucial Conversations goes beyond simple techniques and offers a comprehensive framework that can be applied in various personal and professional contexts. The authors emphasize the importance of mastering these crucial conversations as they have the power to shape relationships, influence decisions, and ultimately determine the outcome of important discussions.

The book provides readers with tools to handle conversations that are emotionally charged, highly important, and potentially risky. It offers insights into how to create a safe and respectful environment where both parties can express their opinions freely and work towards a mutually beneficial solution. The authors emphasize the significance of listening actively, understanding others’ perspectives, and managing one’s own emotions during these critical conversations.

The authors also delve into the concept of dialogue, which they define as the free flow of meaning between two or more people. They stress the importance of creating an atmosphere of shared meaning, trust, and respect, as this enables individuals to collaborate effectively and reach successful outcomes. Moreover, the book provides practical tips on how to address disagreements, handle difficult behaviors, and deal with strong emotions.

Crucial Conversations is an effective communication book that offers readers a step-by-step approach to handle tough conversations with confidence and achieve positive results. With its practical techniques, real-life examples, and engaging writing style, this book is an invaluable resource for individuals looking to improve their communication skills and build stronger relationships in both personal and professional settings.

Influence: The Psychology of Persuasion

by Robert Cialdini

Looking to master the art of persuasive communication? Look no further than Robert Cialdini’s influential book, “Influence: The Psychology of Persuasion”. This captivating read delves into the fascinating world of human behavior and reveals the secrets behind effective communication.

Difficult Conversations: How to Discuss What Matters Most

by Douglas Stone, Bruce Patton, Sheila Heen

Difficult Conversations: How to Discuss What Matters Most is a remarkable book on effective communication that explores the art of navigating tough discussions and finding resolution. Authored by Douglas Stone, Bruce Patton, and Sheila Heen, this insightful guide provides practical strategies and tools for engaging in challenging conversations with clarity, empathy, and understanding.

Whether it’s a disagreement with a colleague, a conflict with a loved one, or a tough negotiation, this book about effective communication equips readers with the skills necessary to handle these situations with confidence. The authors emphasize the importance of understanding differing perspectives, identifying underlying concerns, and managing emotions to foster better communication and reach mutual understanding.

With relatable real-life examples and engaging anecdotes, Difficult Conversations offers a fresh perspective on how to approach difficult discussions. It encourages readers to shift their focus from trying to prove themselves right to embracing curiosity and actively listening to the other person’s point of view. The book provides a framework for understanding conversations as a dance between facts, emotions, and identity, and offers practical advice on how to effectively address each element.

What sets this effective communication book apart is its emphasis on self-reflection and self-awareness. The authors encourage readers to examine their own assumptions, biases, and triggers that may hinder productive conversations. By understanding our own role in difficult discussions, we can better navigate them and create a more positive outcome.

Difficult Conversations: How to Discuss What Matters Most is a must-read for anyone seeking to improve their communication skills, whether in personal or professional settings. By providing a roadmap for handling tough conversations with grace and empathy, this book offers valuable insights that can be applied to a wide range of situations. It’s time to embrace the power of effective communication and transform difficult conversations into opportunities for growth and understanding.

Never Split the Difference: Negotiating As If Your Life Depended On It

by Chris Voss, Tahl Raz

Never Split the Difference: Negotiating As If Your Life Depended On It is a captivating book about the art of effective communication. Written by Chris Voss and Tahl Raz, this book offers a fresh and innovative perspective on negotiation techniques that can be applied to various aspects of life.

Being more than just a traditional negotiation guide, Never Split the Difference explores the psychology behind communication and provides practical strategies to navigate difficult conversations and achieve favorable outcomes. The authors draw from Voss’s extensive experience as a former FBI hostage negotiator and apply his tactics to everyday situations, making this book relevant for anyone seeking to improve their communication skills.

In this book, Voss introduces the concept of tactical empathy, a powerful tool that enables individuals to better understand and connect with others on a deeper level. By stepping into the shoes of the other person and uncovering their needs and emotions, one can effectively influence and persuade during negotiations.

Throughout the book, Voss shares real-life anecdotes and gripping stories from his high-stakes encounters, providing valuable insights into the world of negotiation. The techniques discussed are not only applicable to business negotiations but also to personal relationships, making this book a valuable resource for anyone looking to enhance their communication skills in all areas of life.

Whether you are a business professional, a salesperson, a team leader, or simply someone who wants to improve their communication skills, Never Split the Difference offers a compelling and practical approach to negotiation. With its engaging storytelling and actionable strategies, this book is a must-read for anyone seeking to become a master of effective communication.

The Art of Communicating

by Thich Nhat Hanh

The Art of Communicating is a book that delves deep into the realm of interpersonal connections and explores the art of effective communication. Written by the renowned Buddhist monk and peace activist Thich Nhat Hanh, this enlightening book offers invaluable insights and practical techniques to help readers master the art of connecting with others on a profound level.

Talk Like TED: The 9 Public-Speaking Secrets of the World’s Top Minds

by Carmine Gallo

Talk Like TED: The 9 Public-Speaking Secrets of the World’s Top Minds by Carmine Gallo is an exceptional book on the art of effective communication. Gallo dives into the strategies and techniques used by some of the most influential speakers in the world, providing readers with a wealth of knowledge on how to captivate an audience and deliver a powerful message.

Throughout the book, Gallo emphasizes the importance of storytelling, explaining how incorporating personal anecdotes and narratives can make a presentation more engaging and memorable. He also stresses the significance of passion and enthusiasm, encouraging readers to tap into their emotions and convey genuine excitement about their topic. Gallo reveals that the most successful speakers are those who are able to connect with their audience on an emotional level.

Another key aspect of effective communication that Gallo delves into is the power of visuals. He explores the use of multimedia, such as eye-catching slides and compelling videos, to enhance a presentation and keep the audience visually engaged. Gallo also provides valuable insights on body language and vocal delivery, teaching readers how to use gestures, facial expressions, and tone of voice to convey confidence and authority.

What sets this book apart is Gallo’s thorough analysis of TED Talks, which are renowned for their ability to inspire and educate. He breaks down the structure and content of these talks, highlighting the common elements that contribute to their success. By studying these examples, readers can gain a deeper understanding of what makes a presentation truly impactful.

Overall, Talk Like TED is a must-read for anyone looking to improve their public-speaking skills and become a more effective communicator. Gallo’s insights and practical tips offer valuable guidance, making this book an invaluable resource for anyone seeking to captivate an audience and leave a lasting impression.

How to Win Friends and Influence People

by Dale Carnegie

If you are looking for a book on effective communication that has withstood the test of time, then look no further than Dale Carnegie’s masterpiece, “How to Win Friends and Influence People”. This timeless classic, often referred to as the ultimate guide to human relations, is packed with invaluable advice on how to improve your communication skills and become a master influencer.

Unlike any other book about effective communication, “How to Win Friends and Influence People” goes beyond just teaching you the techniques of effective communication. It delves deep into the psychology of human relations, exploring the fundamental principles that govern successful interactions.

Throughout the book, Carnegie shares countless real-life examples, anecdotes, and practical strategies that can be applied to various aspects of life ā€“ from personal relationships to professional settings. By following the principles outlined in this effective communication book, you will learn how to navigate difficult conversations, build trust and rapport, and ultimately win people over to your way of thinking.

Whether you are a business professional aiming to enhance your leadership skills, a salesperson looking to close more deals, or simply someone who wants to improve their social interactions, “How to Win Friends and Influence People” is a must-read. Its timeless wisdom and practical advice will empower you to communicate more effectively, build stronger relationships, and ultimately achieve greater success in all areas of your life.

The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism

by Olivia Fox Cabane

The Charisma Myth: How Anyone Can Master the Art and Science of Personal Magnetism by Olivia Fox Cabane is an extraordinary book on the art of personal magnetism and effective communication.

In this captivating and insightful masterpiece, Cabane explores the secrets of charisma and reveals practical techniques that anyone can use to develop their own magnetic presence.

Through a blend of scientific research, real-life examples, and practical exercises, Cabane demystifies the concept of charisma and shows readers how to tap into their own innate charm.

Whether you’re a business professional looking to enhance your leadership skills, a salesperson aiming to build rapport with customers, or simply someone who wants to make a lasting impression, this book about effective communication will equip you with the tools to do so.

From body language cues to vocal techniques, Cabane covers it all, providing readers with a comprehensive guide to mastering the art of charisma.

So if you’re ready to unlock your true potential and become a compelling communicator, don’t miss out on this transformative read. Get your copy of The Charisma Myth today and start harnessing the power of personal magnetism!

The Power of Now: A Guide to Spiritual Enlightenment

by Eckhart Tolle

The Power of Now: A Guide to Spiritual Enlightenment by Eckhart Tolle is a transformative book that explores the profound impact of living in the present moment. This highly acclaimed spiritual guide offers readers a fresh perspective on life, emphasizing the importance of being fully present and connected to the now.

While it may not be a book on effective communication per se, The Power of Now delves into a deeper understanding of human connection and the power of being fully present in our interactions with others. Tolle’s teachings invite us to let go of our incessant thinking and mind chatter, allowing us to truly listen and connect with others on a deeper level.

By emphasizing the importance of presence and mindfulness, The Power of Now can be seen as a book about effective communication, offering valuable insights and practices that can enhance our ability to truly understand and empathize with others. When we are fully present in our interactions, we become better listeners, more attuned to the needs and emotions of those around us.

So, while The Power of Now may not be marketed as an effective communication book, its teachings can undoubtedly contribute to our ability to communicate more effectively and authentically. By embracing the power of the present moment, we can cultivate deeper connections, understanding, and empathy in our interactions with others.

Made to Stick: Why Some Ideas Survive and Others Die

by Chip Heath, Dan Heath

Looking for a game-changing read on effective communication? Look no further than “Made to Stick: Why Some Ideas Survive and Others Die” by Chip Heath and Dan Heath. This thought-provoking book dives into the art of crafting messages that are not only memorable but also have a lasting impact.

Forget about dull and forgettable presentations. This book will show you how to make your ideas stick like glue. The authors dissect the anatomy of successful communication, revealing the key elements that can make your message resonate with your audience. They provide you with practical strategies, real-life examples, and compelling stories to help you grasp the principles of effective communication.

With “Made to Stick,” you’ll learn how to overcome the curse of knowledge, break through the noise, and make your ideas truly unforgettable. The authors introduce the SUCCESs framework, which stands for Simple, Unexpected, Concrete, Credible, Emotional, and Story. By incorporating these principles into your messaging, you’ll be able to cut through the clutter and make your ideas stick in people’s minds.

Whether you’re a marketer, a teacher, a leader, or simply someone who wants to improve their communication skills, this book is a game-changer. The authors’ engaging writing style and practical advice make it a captivating read from start to finish. Get ready to transform your communication game with “Made to Stick.”

The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change

by Stephen R. Covey

The 7 Habits of Highly Effective People: Powerful Lessons in Personal Change by Stephen R. Covey is a transformative book on the art of effective communication. In this influential guide, Covey presents a holistic approach to personal and professional development, emphasizing the importance of aligning one’s actions with core principles and values.

Throughout the book, Covey introduces the reader to seven fundamental habits that can lead to lasting success and fulfillment. These habits encompass a range of areas, including personal growth, interpersonal relationships, and effective communication.

By delving into topics such as proactive behavior, goal setting, and empathetic listening, Covey provides readers with practical strategies to enhance their communication skills. The book encourages individuals to communicate assertively, actively listen to others, and seek mutual understanding in their interactions.

Moreover, Covey emphasizes the significance of synergy, collaboration, and empathy in fostering effective communication. He stresses the importance of understanding different perspectives, finding common ground, and working towards win-win solutions.

With its insightful anecdotes, thought-provoking exercises, and actionable advice, The 7 Habits of Highly Effective People serves as a powerful guide for anyone seeking personal growth and improved communication skills. Whether you are a student, a professional, or an individual seeking self-improvement, this book offers valuable insights and practical tools for enhancing your communication abilities.

Embark on this transformative journey towards effective communication, and unlock your full potential with The 7 Habits of Highly Effective People by Stephen R. Covey.

Quiet: The Power of Introverts in a World That Can’t Stop Talking

by Susan Cain

“Quiet: The Power of Introverts in a World That Can’t Stop Talking” by Susan Cain is an extraordinary book that explores the importance and power of introverts in a society that often values extroversion. This captivating book delves into the science behind introversion, providing a fascinating insight into the minds of introverts and the unique strengths they possess.

Cain’s book is not just about introversion, but also about effective communication. It highlights the misconception that the loudest voice in the room is always the most valuable, and instead emphasizes the power of listening and thoughtful reflection. By providing a deeper understanding of introversion, Cain encourages a shift in our perception of effective communication, showing how introverts can contribute in their own meaningful ways.

This book is a must-read for anyone who wants to understand the diverse world of communication and harness the power of introverts. Whether you’re an introvert seeking validation and understanding, or an extrovert looking to broaden your perspective, “Quiet” offers valuable insights and practical advice for effectively communicating with others.

Discover the secrets of effective communication and unlock the hidden potential of introverts with this enlightening book that will forever change the way you perceive the power of introversion in a world that can’t stop talking.

Getting to Yes: Negotiating Agreement Without Giving In

by Roger Fisher, William Ury, Bruce Patton

Getting to Yes: Negotiating Agreement Without Giving In is a groundbreaking book on effective communication, written by Roger Fisher, William Ury, and Bruce Patton. In this highly influential work, the authors present a revolutionary approach to negotiation and reaching agreements that is based on principles of fairness, honesty, and mutual understanding.

Unlike traditional negotiation methods that often result in winners and losers, this book offers a refreshing alternative. It provides readers with a step-by-step guide on how to find common ground and create win-win solutions in any negotiation, whether it’s in business, politics, or personal relationships.

The authors emphasize the importance of separating people from the problem and focusing on interests rather than positions. By understanding the underlying needs and motivations of all parties involved, negotiators can find creative solutions that satisfy everyone’s interests.

Throughout the book, Fisher, Ury, and Patton share numerous real-world examples and practical techniques that readers can apply in their own negotiations. They also address common obstacles and provide strategies for overcoming them, such as dealing with difficult people and managing emotions during high-stakes discussions.

Ultimately, Getting to Yes is much more than just a book about effective communication. It is a guide to building better relationships, resolving conflicts, and finding mutually beneficial agreements. Whether you’re a business professional, a mediator, or simply someone who wants to improve their communication skills, this book is an invaluable resource that will empower you to negotiate with confidence and achieve successful outcomes.

The Five Dysfunctions of a Team: A Leadership Fable

by Patrick Lencioni

The Five Dysfunctions of a Team: A Leadership Fable is an insightful book on effective communication and teamwork written by Patrick Lencioni. Through a captivating story, Lencioni explores the challenges faced by a fictional executive team and uncovers the five fundamental dysfunctions that hinder their success.

In this thought-provoking tale, readers are introduced to Kathryn Petersen, a newly appointed CEO tasked with turning around a dysfunctional team. As she delves into the team dynamics, she identifies the five dysfunctions: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results.

Using relatable characters and real-world examples, Lencioni dives deep into each dysfunction, providing practical strategies to overcome them. He emphasizes the importance of building trust, encouraging healthy conflict, fostering commitment, holding each other accountable, and prioritizing collective results.

This book about effective communication offers valuable insights for leaders at all levels, from executives to team managers. Lencioni’s engaging storytelling style keeps readers captivated while delivering actionable principles to enhance team dynamics and drive success.

Whether you are a leader aiming to improve your team’s performance or an individual seeking a better understanding of effective communication, The Five Dysfunctions of a Team is a must-read. It will equip you with the tools and knowledge needed to transform a group of individuals into a cohesive, high-performing team.

Thinking, Fast and Slow

by Daniel Kahneman

A Fascinating Exploration of the Human Mind: Thinking, Fast and Slow

If you are searching for a captivating book that delves into the intricacies of human thought and decision-making, look no further than Daniel Kahneman’s masterpiece, Thinking, Fast and Slow. This thought-provoking work can be considered a bible for anyone interested in comprehending the complex mechanisms behind our everyday choices and the biases that often cloud our judgment.

By blending psychology, economics, and behavioral science, Kahneman provides readers with a comprehensive understanding of how our minds operate. The book’s central premise revolves around the concept that our thought processes can be divided into two systems: the fast and intuitive “System 1” and the slow, analytical “System 2.”

Kahneman’s engaging storytelling and real-life examples make this book an absolute page-turner. You will find yourself constantly questioning your own thought patterns and discovering the numerous cognitive biases that influence your decision-making. From the powerful impact of anchoring and framing to the illusion of control and the pitfalls of overconfidence, Kahneman unravels the mysteries of the human mind with clarity and precision.

While Thinking, Fast and Slow is not explicitly labeled as a book on effective communication, it offers invaluable insights into how our thought processes shape our interactions with others. By understanding the biases that affect our judgment and learning how to navigate them, we can enhance our ability to communicate effectively and make sound decisions.

Prepare to be captivated by this remarkable journey into the depths of the human mind. Whether you are a psychology enthusiast, a business professional, or simply a curious reader, Thinking, Fast and Slow will leave an indelible mark on your understanding of the world and the way we think.

The Tipping Point: How Little Things Can Make a Big Difference

by Malcolm Gladwell

The Tipping Point: How Little Things Can Make a Big Difference by Malcolm Gladwell is a fascinating book about the power of small changes and their ability to create significant impacts. This exceptionally insightful and thought-provoking book explores the concept of the “tipping point” – the moment when an idea, trend, or behavior crosses a threshold and spreads like wildfire.

Gladwell delves into various case studies and examples to uncover the underlying factors that contribute to the tipping point phenomenon. He emphasizes the importance of understanding the three key elements that drive social epidemics: the Law of the Few, the Stickiness Factor, and the Power of Context.

Firstly, Gladwell introduces the Law of the Few, which highlights the significance of a select group of individuals who possess the power to influence others. These individuals, whether they are connectors (people with vast social networks), mavens (experts in a particular field), or salesmen (persuasive communicators), play a crucial role in spreading ideas or trends.

Secondly, the Stickiness Factor focuses on the characteristics of an idea or message that make it memorable and compelling. Gladwell explores how certain stories, products, or concepts possess an inherent stickiness that helps them resonate with a wide audience and gain traction.

Lastly, the Power of Context explores how the environment and circumstances in which an idea or trend is presented can significantly impact its success. Gladwell examines how small changes in the environment can have a profound effect on people’s behavior, emphasizing the importance of understanding the social dynamics that shape our actions.

With his trademark storytelling and engaging writing style, Gladwell presents a wealth of intriguing anecdotes, research findings, and real-world examples to illustrate his concepts. He seamlessly weaves together diverse topics, ranging from crime rates and fashion trends to the spread of diseases and the success of children’s television programs.

Whether you are interested in marketing, sociology, psychology, or simply understanding how little things can have significant impacts, The Tipping Point is a must-read. This book on effective communication will not only expand your knowledge but also challenge your perceptions and inspire you to think differently about the world around you.

The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses

by Eric Ries

‘The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses’ by Eric Ries is not just your ordinary business book. It’s a game-changer, a revolutionary guide for aspiring entrepreneurs and established business owners alike. This book is not about just another effective communication guide, it’s about transforming the way we think, act, and communicate in the business world.

In this groundbreaking book, Ries introduces the concept of the lean startup methodology, which focuses on continuous innovation and iteration. He argues that in today’s fast-paced and uncertain market, traditional business practices and long-term planning are no longer effective. Instead, he proposes a new approach that emphasizes rapid experimentation, validated learning, and feedback loops.

So, why is this book relevant to effective communication? Well, effective communication is at the core of the lean startup methodology. Ries emphasizes the importance of clear and concise communication within teams, with customers, and with stakeholders. He encourages entrepreneurs to constantly engage in conversations and gather feedback to truly understand the needs and desires of their target audience.

Ries also dives into the concept of the Minimum Viable Product (MVP), which is a key component of the lean startup methodology. An MVP is a version of a product with just enough features to gather feedback and learn from real customers. By launching an MVP and actively seeking feedback, entrepreneurs can communicate and collaborate effectively with their customers, creating a product that truly meets their needs.

So, if you’re looking for a book that goes beyond the traditional notions of effective communication, ‘The Lean Startup’ is the perfect choice. It will not only teach you how to communicate effectively but also how to build a business that is adaptable, innovative, and poised for success in today’s ever-changing market.

The Four Agreements: A Practical Guide to Personal Freedom

by Don Miguel Ruiz

The Four Agreements: A Practical Guide to Personal Freedom by Don Miguel Ruiz is a transformative book about the power of effective communication. This insightful and thought-provoking book offers a fresh perspective on how we can enhance our relationships and find true personal freedom.

The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience

by Carmine Gallo

The Presentation Secrets of Steve Jobs: How to Be Insanely Great in Front of Any Audience by Carmine Gallo is an extraordinary book on the art of effective communication. If you’re looking for a guide that will help you become a master in captivating audiences, this book is a must-read.

Gallo takes inspiration from the legendary Steve Jobs, the co-founder of Apple Inc. known for his captivating presentations. Through detailed analysis and breakdowns of Jobs’ speeches, Gallo uncovers the secrets behind his success and teaches readers how to apply these techniques in their own presentations.

This book about effective communication provides valuable insights and practical tips that will enable you to engage, inspire, and persuade any audience. Gallo emphasizes the importance of storytelling, simplicity, and passion in delivering a powerful message. By incorporating these elements into your presentations, you can leave a lasting impact on your listeners.

Whether you’re a business professional, educator, or anyone who wants to enhance their communication skills, this effective communication book is a game-changer. It offers a step-by-step approach to crafting and delivering compelling presentations that will resonate with your audience.

So, if you’re ready to take your communication skills to the next level and become an exceptional presenter, The Presentation Secrets of Steve Jobs is a book you won’t want to miss. Get ready to captivate any audience and leave a lasting impression with your powerful presentations.

The Definitive Book of Body Language

by Allan Pease, Barbara Pease

The Definitive Book of Body Language is an incredibly insightful and captivating book on effective communication. Written by Allan Pease and Barbara Pease, this masterpiece delves into the fascinating world of non-verbal communication, providing readers with valuable knowledge and tools to enhance their interactions with others.

With its engaging writing style and wealth of practical examples, this book about effective communication keeps readers hooked from start to finish. The authors brilliantly uncover the secrets behind body language, decoding the hidden messages we convey through our gestures, facial expressions, and posture.

Through the use of vivid anecdotes and scientific research, the Pease duo reveals how body language plays a crucial role in building rapport, understanding emotions, and establishing trust. They also explore the impact of cultural differences on non-verbal communication, helping readers navigate diverse social settings with confidence.

By reading this effective communication book, you’ll gain valuable insights into the art of persuasion, negotiation, and creating positive first impressions. You’ll learn how to interpret the signals others send and adapt your body language to convey the right message in any situation.

Whether you’re a business professional, a student, or simply someone who wants to improve their communication skills, The Definitive Book of Body Language is a must-read. It’s packed with practical tips and strategies that can transform your interactions and help you achieve greater success in your personal and professional life.

Conclusion

In conclusion, these 20 books about effective communication are essential resources for anyone looking to improve their interpersonal skills and achieve success in both personal and professional relationships. Whether you are a student, a business professional, or simply someone who wants to enhance their communication abilities, these books offer valuable insights and practical strategies that can be applied in various contexts. From learning the art of active listening to mastering the power of non-verbal communication, these books cover a wide range of topics that will help you become a more effective communicator. So, start exploring these books and unlock the secrets to effective communication today!